Overview
The Phone Calls module in a CRM system allows users to track and manage call activity with customers and prospects. It records information such as the date and time of the call, the duration of the call, and the caller and receiver's contact information. This information can be useful for analyzing customer communication patterns and improving sales and customer service.
Please note
The POST method is used to create Phone Calls and uses a different endpoint; An explanation can be found here.
Note
The Phone Calls object is object number 100. To learn about object numbers, click here.