Update a Ticket

put

https://api.fireberry.com/api/record/cases/{id}

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Path Params

string

required

Use a ticket's GUID.

Body Params

title

string

required

Ticket title (Primary)

accountid

string

The related account's GUID.

accountproductid

string

The related asset's GUID.

assignedtoid

string

The GUID of the system user the task is assigned to.

casesourcecode

int32

Ticket source (Picklist)

casetypecode

int32

Ticket type (Picklist)

contactid

string

The related contact's GUID.

description

string

Description of up to 4,000 characters.

ownerid

string

The GUID of the system user who created the record, can also be set manually. Will be used for permissions.

prioritycode

int32

Priority (PIcklist)

statecode

int32

Ticket state, such as open or closed (Picklist).

statuscode

int32

Status (Picklist)

Headers

string

enum

Defaults to application/json

Generated from available response content types

Allowed:

Responses

Language

Credentials

Header

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Response

Click Try It! to start a request and see the response here! Or choose an example:

application/json

200200

400400

401401